As providers more clearly understand
the fundamentals of cloud computing (in areas such as activating virtual machines
and allocating storage pools to support them) they are turning their attention to
and focusing on broader capabilities in cloud service creation and management. Expanding
capabilities in these areas is crucial for clouds to become the scalable
engines of service delivery the industry envisions. Developers’ energies are also
focused on streamlining service creation, flexibly supporting multiple cloud
combinations, and integrating cloud service creation with broader IT service
management to make leveraging the cloud easier to achieve.
Cisco has been steadily assembling
an array of cloud service management capabilities over the past year, and this
week at Cisco Live! a number of them were on display. They demonstrate that
Cisco’s efforts are bearing important fruit. Three areas showing substantive
progress toward important service management goals stand out: automatic
integration of multiple clouds into single service offerings, automatic installation
of application profiles into target virtual infrastructures, and architectural flexibility
from integration of OpenStack and other platform services.
Cisco’s Intelligent Automation
for Clouds (CIAC) portfolio allows managers to consolidate many clouds into one
by incorporating support for public cloud services, such as Amazon’s,
Verizon’s, and HP’s, into multicloud service provisioning that can also include
resources from an organization’s own infrastructure, such as ESX, KVM or
Hyper-V VMs. The process enables service managers to automatically blend
functionality from any of the supported offerings into a whole service offering
for users. For most organizations this capability will be table stakes over
time for realization of cloud deployment goals.
A second area of equal importance
is streamlining the relationship between application development and operations
in a target environment. There is a growing premium placed on shortening the
time between creating a new application function and being able to put it in
users’ hands. Vendors are developing tools that support this process and help
cloud service managers achieve this creation and delivery goal. The challenge
is how to successfully combine development and test and ultimately operations
in well-defined execution environments and tightly coupled workflows to reduce the
time between application innovation and application use.
Cisco is growing its capabilities
in this area through work with its partners Puppet Labs and OpsCode by
integrating these partners’ devops platforms with its own service automation platform.
In doing so Cisco’s platform leverages the application profiles developed in both
Puppet’s and OpsCode Chef’s environments and incorporates them into the cloud
service management environment it is enabling. This again shows new muscle in
creating cloud management capabilities well-suited to the agility and pace of
innovation required in the virtual enterprise.
The third indicator of growing
versatility and strength in the CIAC portfolio is expanded support for OpenStack
software distributions. This is important because as suppliers bring
capabilities to market in areas where they have unique strengths to offer (such
as harvesting network analytics in support of service optimization in Cisco’s
case) there may be other cases where a seamless integration of another
supplier’s capabilities via a platform like OpenStack will bring a richer
environment into play for the customer. For example, an OSS application may
uniquely leverage OpenStack’s emerging Ceilometer metering functionality to
create distinct service bundles in a multicloud environment, and facilitating
integration of this application with other service management capabilities may
be enabled by leveraging the modules and API suites of the CIAC environment. Support
today in CIAC for OpenStack’s Nova (compute) and Horizon’s (dashboard) APIs is
the first step toward realizing this objective and show strong insight about
what the operating requirements of many cloud computing customers will be. Eventually,
the opportunity to provide a truly versatile service creation platform for enabling
both innovation and efficiency may very well emerge.
In each of these areas Cisco has
shown it is making tangible progress toward its goals of excelling in the world
of multiple clouds and enabling the open and elastic services required for
success in the new virtual enterprise. If you were using a compass to gauge the
utility of these developments for virtual IT, the indicator would be reading direction correct.
For more information on ACG's cloud services, contact sales@acgresearch.net.